Your Privacy Matters to Us

We are committed to protecting your personal information and ensuring transparency about how we use it. Your trust is our priority as we navigate the digital landscape together.

1. Information We Collect

We collect the following types of information when you interact with our website or place an order:

- Personal Information: Name, shipping/billing address, email, phone number, and payment details.

- Account Information: If you create an account, we store your login credentials and order history.

- Device Information: IP address, browser type, operating system, and cookies.

- Order Details: Customization preferences, product selections, and transaction records.

2. How We Use Your Information

We use your information to:

- Process and fulfill your orders.

- Communicate order updates, confirmations, and customer support.

- Customize and improve your experience on our website.

- Send promotional emails (only if you opt in).

- Prevent fraud and ensure security.

- Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share data with third parties to provide our services:

- Service Providers: Payment processors, shipping carriers, and IT support.

- Legal Compliance: When required by law or in response to legal requests.

- Business Transfers: In the event of a merger, sale, or acquisition.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

- Improve website functionality and performance.

- Analyze visitor behavior and site usage.

- Enable cart and checkout functionality.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security practices to safeguard your personal information. These include encryption, firewalls, and secure servers. However, no online transmission is 100% secure, and you use the site at your own risk.

6. Your Rights and Choices

Depending on your location, you may have the right to:

- Access the personal information we hold about you.

- Request correction or deletion of your information.

- Opt out of marketing communications at any time.

- Withdraw consent where processing is based on consent.

To exercise your rights, contact us at redclayprintworks@gmail.com.

7. Children’s Privacy

Our online services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. Third-Party Links

Our site may include links to external websites. We are not responsible for the privacy practices or content of third-party sites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 redclayprintworks@gmail.com